Terms and Conditions

In this Agreement, “We”, “Us”, “Our” mean WHIMSY WORLD TRAVELS, LLC, (“Agency”), “You”, “Your” mean the traveler and anyone traveling under the same booking. WHIMSY WORLD TRAVELS, LLC is an independent travel agency (FL Seller of Travel #3986282) and affiliate of World Via Travel Quest Network that contracts with third-party suppliers (each a “Supplier” and collectively, “Suppliers”) as a booking agent to provide travel products including tours, cruises, hotels, airline tickets and rental cars. All reservation services provided, travel services coordinated, and travel advisement by our agency are subject to these Terms and Conditions. By completing an inquiry form, receiving consultation, or booking a reservation through our Agency, you have agreed to accept these Terms and Conditions. Each Supplier is an independent entity with its own management and is not subject to control by our Agency. We reserve the right to update these Terms and Conditions periodically without notice. You acknowledge that you agree to the Terms and Conditions then current at the time of your booking.

Rates and Inclusions

Quoted rates are based on the exact inclusions provided in writing to you. Unless specifically itemized, rates do not include inspection fees for U.S. Customs and Immigration, cost incurred for visas and passports, seat assignments, Air Transportation Tax, Agricultural tax, airport taxes and fees including September 11th security fee, passenger facility charges, Federal domestic flight segment fees and U.S. International travel and departure fees, and other government imposed fees, port taxes, vaccinations, gratuities, meals and beverages except as noted and on cruises or all-inclusive resorts, alcohol, resort fees, locally paid city taxes, hotel energy charges, parking and valet services, laundry service, additional bedding charges, telephone calls, minibar, optional excursions, airport transfers, non-qualifying flights, porterage at airports and train stations, travel insurance premiums, and any other miscellaneous charges of a personal nature. All quoted prices are subject to change without notice and are based on availability. Prices cannot be guaranteed until the supplier is booked and/or a reservation deposit is received. All bookings are subject to availability and confirmation by Whimsy World Travels, LLC. A deposit or full payment may be required at the time of booking, as specified during the booking process. Final payment must be made by the date specified during the booking process. Failure to make final payment on time may result in the cancellation of your booking and forfeiture of any deposit paid. Cancellations and change penalties may apply based on supplier policy. Any planning and research fees collected by Whimsy World Travels, LLC are non-refundable and non-transferable once planning and research begins.

Third Party Suppliers

The Suppliers providing tours, excursions, transportation, accommodations and other components of your trip or vacation are independent contractors and are not agents, affiliates, representatives or employees of Whimsy World Travels LLC. All documentation, receipts, confirmations and tickets issued are subject to the terms and conditions specified by the Supplier. Additional terms and conditions, separate from this Agreement, will apply to your reservation and other purchase of travel-related goods and services. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions imposed by any Supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Supplier’s rules and restrictions regarding availability and use of fares, products, or services. Whimsy World Travels, LLC has no control over refund policies and other rules mandated by the travel suppliers. Failure to show on your check-in date will be considered a no-show. No-shows may result in the cancellation of your booking, and no refund will be provided. The resort or accommodation provider reserves the right to cancel your booking at their discretion due to unforeseen circumstances, including but not limited to overbooking, natural disasters, or health and safety concerns.

Whimsy World Travels LLC assumes no responsibility for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity that may be occasioned either by (a) any act or omission of any of the suppliers or (b) any matter beyond our exclusive control involving them, including but not limited to a delay or cancellation of transportation that causes you to miss any portion of the trip.

We reserve the right to cancel your booking if full payment is not received in a timely fashion. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), denied access to the applicable travel product or services, forfeiting any monies paid for such reservation(s), and/or your responsibility to cover any cost we incur as a result of such violation.

Accommodations

Hotel accommodation is subject to availability at the time of reservation. Some hotels require NONREFUNDABLE and/or NONTRANSFERABLE deposits to guarantee a booking. In such cases, we will notify you. Amenities such as elevators, air conditioning, bedding size, etc., are not guaranteed in all properties. In addition, even if a property has amenities such as air conditioning or elevator, it is not guaranteed that it will be operational or available during your stay. Reimbursement for lack of amenities is solely the responsibility of the supplier, and while we may act as an intermediary, we cannot be held responsible for such reimbursement under any circumstances.

Air Arrangements

Please note that most airlines consider a name change to be a cancellation. Travelers are responsible to confirm airline baggage allowances for all flights. International flights may have different requirements than domestic flights. Excess luggage fees are the responsibility of the traveler. Airline tickets are completely NONREFUNDABLE and NONEXCHANGEABLE once purchased. We are not responsible for any loss, accident, injury, delay, defect, omission, or irregularity which may occur, such as changes, additional expenses, and cancellations due to weather conditions, schedule changes and other changes beyond our control. You agree to abide by safety guidelines of all airlines and hold us harmless from any liability due to airline restrictions. Airline seat assignments are not complimentary on every airline. Charges for pre-assigned seats in advance of flight time may be subject to additional charges from those carriers. We cannot guarantee seats in specific locations or next to each other. This is strictly based on availability at the time seats are being selected. Airlines are at liberty to change the aircraft and seat assignment at any time. We cannot be held responsible for any changes made by an airline or any additional charges imposed by those airlines for any seats after they have been selected and paid.

Travelers and Travel Companions/Guests Identification

The lead guest is required to provide contact information to Whimsy World Travels, LLC for each guest in their group and assumes the responsibility of sharing these terms and conditions with the entire group, including payment of all amounts when due. It is the responsibility of each passenger to read Whimsy World Travels, LLC Terms and Conditions in its entirety.

Whimsy World Travels, LLC is not responsible for the denied entry into any country for any guest. All names on documents must match the legal name on the guest’s photo I.D., and travel document information must match tickets. Minors of 17 and under traveling alone, with a single parent, or without either birth parent may be required to have additional documentation. Any travelers with criminal convictions may be denied entry to certain countries. Being denied entry could result in a complete financial loss associated with the trip.

A valid passport is required for international travel, including for infants, and must be valid for 6 months AFTER RETURN DATE OF TRAVEL. It is the traveler’s responsibility to verify current entry requirements and travel advisories and obtain the necessary travel documentation based on the country of origin, destination, and any additional countries in which a stop is scheduled. Updated information regarding security measures and requirements for air travel are available at www.tsa.gov. It is highly recommended that travelers check this website prior to travel to their scheduled destination. The name of the traveler on all reservations and travel documents must match the name as it appears on the traveler’s Government Issued I.D. The traveler is responsible for any fees and expenses that may be incurred due to an incorrect name or the denial of travel resulting from incorrect information. No refund will be issued for losses incurred as a result of failure to obtain or provide required travel documentation.

Destination

You acknowledge and understand that it is your responsibility to comply with the government's rules in the destinations you are visiting that are in effect during your time of travel. Government officials in the destinations you visit may change entry requirements, health protocols, and other rules for inbound visitors (including but not limited to the possibility of health screenings, tests, and mandatory quarantines) at their discretion and with little or no advance notice. In the event of health pandemics or states of emergency, the suppliers and/or resorts reserve the right to change, delay, or cancel the services offered for the trip at their sole discretion and with little or no advance notice. You acknowledge and understand that Whimsy World Travels, LLC has no control over these decisions and cannot be held liable for them.

Reservations and Payment

By providing your credit card details and authorizing payment of any kind, either through our payment authorization form or by phone, you acknowledge that you have read and accept our Terms and Conditions on behalf of yourself and everyone in your travel party. The lead traveler assumes responsibility for sharing these Terms and Conditions with all parties in the booking. It is the responsibility of each party to read these Terms and Conditions. If there is any part of these Terms and Conditions that you do not understand, please contact us for clarification. A purchase is not complete until the deposit(s) and other monies due have been processed and a confirmation of booking has been provided to you. You agree to verify that all the information contained in confirmation emails and notifications received from Whimsy World Travels, LLC and/or travel suppliers is accurate and will ask for any corrections within 72 hours of receiving a booking confirmation email. If you do not update the information within this period, it will be deemed correct by Whimsy World Travels, LLC. Receipt of payment and confirmation from us confirms agreement to these Terms and Conditions. If final payment is not received by the due date, all components of the booking could be cancelled by the Supplier without a refund of payments previously made. We are not responsible for penalties, fare increases, or fees incurred due to any late payments.

Refunds, Cancellations, and Chargebacks

The cancellation of any service(s) made by you or anyone in your party while traveling, is subject to the cancellation policies of the Supplier(s) and may not be eligible for refund.

You acknowledge and understand that any signed charge authorization is a binding agreement for charging your submitted credit card, and as such, waive any right to a chargeback, including in the case of trip delays, changes, or cancellations for any cause (excepting fraud), including a force majeure event. You agree to the refund policies and procedures as outlined in the Terms and Conditions of all suppliers operating components of the trip. If you attempt, without the authorization of Whimsy World Travels LLC, to chargeback, reverse, or recollect any trip payment already made, Whimsy World Travels LLC reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection including, without limitation, attorney fees. You understand that your credit card statement will reflect the supplier's name when transactions are completed on your behalf by Whimsy World Travels, LLC and that payment may take 3-5 business days to fully process and be reflected on your credit card statement.

Travel Insurance

Whimsy World Travels LLC is not an Insurance Agency and cannot provide specific policy information. You understand that third-party Trip Protection is optional but highly recommended. You verify that Whimsy World Travels, LLC has not made a binding assurance or promise about insurance coverages and acknowledge that you have been advised about the importance of purchasing Travel Protection and the possible results if you choose not to purchase.

Responsibilities and Liability

We provide a service in arranging accommodation, transportation, sightseeing, admissions, and any other services from third parties as agreed upon in each itinerary. We shall not be held liable for any injury, damage, loss, accident, delay, or irregularity which may be occasioned by any company or person engaged in conveying the passengers, providing services, or otherwise in connection therewith, of any hotel owner, manager or employee. We do not own or operate, nor are we an agent of any of the Suppliers which will provide goods and services for the trip or any option which may be available in connection with the trip. You agree to seek remedies directly with the Supplier and not hold us liable in the event of negligence, loss, injury, delay or expense which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods and services for the trip. By engaging our services, you agree to understanding that Whimsy World Travels, LLC receives compensation from Suppliers through commission on bookings and that any claims or disputes shall be limited to the amount of commission received by Whimsy World Travels, LLC from such Suppliers for your booking; and no further liability shall be assumed. If any of our travel Suppliers are affected by Force Majeure, they shall be entitled at their sole discretion to vary or cancel any itinerary or arrangement in relation to your trip without notice. We accept no responsibility and shall not be held liable for damages, losses or extra cost due to delays, schedule changes, or cancellations, medical issues, bad weather/climate conditions, war, acts of terrorism, strikes, quarantine, luggage delay or loss, or other causes. In the event an airline or travel supplier declares bankruptcy, it is not obligated to transport you or to provide refunds. We are not responsible for providing refunds for suppliers who have declared bankruptcy. If an airline or travel supplier declares bankruptcy, it might continue services or stop completely. Other airlines or travel suppliers may, but do not have to, provide alternative services. Whimsy World Travels, LLC receives commissions from travel suppliers

Arbitration

Any dispute concerning, relating or referring to these Terms and Conditions, your travel arrangement or any claim for damages due to injury or death which occurs during or in connection with your travel arrangement shall be resolved exclusively by binding arbitration. Arbitration shall be administered by the State of Florida and held in arbitrage before a single arbitrator, in accordance with the State of Florida’s rules, regulations, and requirements. This Agreement is performable in whole or in part in Seminole County. The parties hereby irrevocably submit to the exclusive jurisdiction of any state or federal court located in Seminole County, Florida over any suit, action or proceeding arising out of or related to this Agreement.

Any arbitral award determination shall be final and binding upon the Parties. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to, contract claims, tort claims, claims based on federal and state law, rules and regulations. Arbitration shall proceed only on an individual basis. The Parties waive all rights to have their disputes heard or decided by a jury or in a court trial and the right to pursue any class or collective claims against each other in court, arbitration, or any other proceeding, unless expressly permitted herein. Each party shall only submit their own individual claims against the other and will not seek to represent the interests of any other person. The arbitrator shall have no jurisdiction or authority to compel any class or collective claim, or to consolidate different arbitration proceedings with or join any other party to an arbitration between the Parties. Intellectual property claims will not be subject to arbitration and may, as an exception to this sub-part, be litigated.

By electronically signing you authenticate these Terms and Conditions in entirety and indicate that you fully understand, acknowledge and agree to our Terms and Conditions. You further acknowledge reading these Terms and Conditions by paying a deposit and/or making a booking. By electronically signing you also acknowledge these Terms & Conditions apply to everyone in your travel party.